Insights

SBI Online – giving credit where it’s due…

February 20, 2011 . Srikanth Meenakshi

So, finally, we have SBI online for netbanking in FundsIndia. What this means is that SBI account holders can transact seamlessly using their netbanking logins for making investments using their FundsIndia account. No need to do NEFT/RTGS etc. for this purpose.

That is a big relief. SBI, being the king of the hill in banking in India has always been on both our and our customers’ wish list for inclusion for netbanking.

We have received a lot of congratulatory and “Thank you” messages from our customers in this regard. While we are always grateful to be on the receiving end of compliments (sure beats the alternative 🙂 ), it is important that we give credit where it’s due.

We offer payment fulfilling services using netbanking using TechProcess Solutions Limited (TPSL), an ICICI Ventures company. As they increase the number of banks on their list, we have done the same with ours.

We have been pursuing them hard for the last two years to get SBI on board for us. As each customer requested us, berated us to get SBI online (or turned away from us because we did not have it), we in turn turned around and kept the pressure on TPSL.

And, finally, after a lot of hard work both in business and technology terms, they were able to get SBI on and immediately turned around and gave us the go ahead.

So, any ‘congratulations’ or ‘Thanks’ that we get should rightfully go to TPSL for their persistent efforts. Thanks guys!

Of course, we will continue to nag them to get Citibank and more online as well 😉

Home page of Tech Process – http://www.techprocess.co.in/

 

2 thoughts on “SBI Online – giving credit where it’s due…

  1. Good thing is that, its not asking SMS authentication for first time payment like it does for all net banking transactions. Need to see how things pan out in terms of complaints handling and failure of transactions But good work fundsindia. It might help to bring in more investors who are in tier 3 and 4 cities and got net banking with SBI.

  2. Good thing is that, its not asking SMS authentication for first time payment like it does for all net banking transactions. Need to see how things pan out in terms of complaints handling and failure of transactions But good work fundsindia. It might help to bring in more investors who are in tier 3 and 4 cities and got net banking with SBI.

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