Privacy Policy


Data protection

First Insurance World Broking Services P. ltd has developed this privacy policy because we want you to feel confident about the privacy and security of your personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law. Our security procedures mean that we may ask for proof of your identity before we will disclose information about you, or to you, be this on our site or over the telephone. In order to provide our service to you we need to collect and process personal information about you and disclose only to authorities when it is required by law. This information is necessary to provide you with the quotations you have requested. All personal information will be held in strictest confidence and used only for the purposes for providing you the service requested with certain caveats as described below.

Information disclosure

Our comparison technology will disclose the information you have entered into the www.merasuraksha.com website to various insurer’s websites for the purpose of providing us with quotations on the requested product. We will also be using your data for our own research and for tracking any purchased policies. By using our site you authorize us permission to use your data as permitted by law. We will not disclose any of your information stored in our systems storage to any other parties without your permission unless we are legally required to do so. By submitting information into our site, you consent to the processing of this data about you by us and the insurers. We may also use the information you supply to us to keep you informed of any new products or remind you when your renewal may be due.

If you feel your data are not to be used in this way please feel free to write to us at: www.merasuraksha.com
First Insurance World Broking Services P. Ltd
Plot no.267, Second street,
Mogapair Eri Scheme,
Chennai-600037.

Unsolicited e-mails

It is general practice to send a confirmation email once a quote has been completed on the web site, but as we transact with many insurance service providers, you could also receive emails from our partners. To prevent this from happening we will not opt-in to marketing communications on any of the underlying sites. By taking this route for you, you should not receive any communication from any of the providers other than those outlined in this Privacy Policy Statement. Please let us know if you do experience any problems.

How we use your personal data

Your personal information is used for the purpose of getting you an insurance quote. Additionally, www.merasuraksha.com and insurer’s may keep you informed by post, telephone, SMS or email about current and new products and services which may be of interest to you. Your information may also be disclosed and used for these purposes after your policy has lapsed. By providing your number at Firstinsurancebazaar.com you are authorizing Firstinsurancebazaar.com and it's representatives to give you a call to offer you our services for the product you have opted for and imparting product knowledge of various insurers. Irrespective of the fact that you have registered yourself under DND or DNC service, you are still authorizing Firstinsurancebazaar.com and it's representatives to give you a call for the above mentioned purposes till 45 days of leaving your number on our website. Also based on your active opt-in you are open to receive new product features and services offered from Firstinsurancebazaar and their Insurers. Hence, there is no DNC check required for the number you have left on our website

If you feel your data are not to be used in this way please feel free to write to us at: www.merasuraksha.com
First Insurance World Broking Services P. Ltd
Plot no.267, Second street,
Mogapair Eri Scheme,
Chennai-600037.

Removing data

If you would like us to remove any personal information from our records, then please write to us at:
www.merasuraksha.com
First Insurance World Broking Services P. Ltd
Plot no.267, Second street,
Mogapair Eri Scheme,
Chennai-600037.

Please supply your full name as recorded in our systems record, address and date of birth when contacting us. We will make all reasonable efforts to delete your information from our files if it is deemed appropriate.

Monitoring

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with the prevailing law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorized use of our telecommunication systems and web sites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller.

Confidentiality

We will Endeavour to treat all your personal information as private and confidential. Other than under the terms of this Privacy Policy Statement we will not disclose any of your information to anyone. We would like to bring your attention that our obligations to disclose information only where it is legally required and compelled to do so; where there is a duty to the public to disclose; where disclosure is required to protect our interest; and where disclosure is made at your request or with your consent.

Should you take the decision to make a complaint about the service we have provided, we may be obliged to forward details about your complaint, including your personal information, to the relevant authorities in existence at the time.

Cookies and IP addresses

A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Your IP address is a series of numbers which identify a computer on the internet. We use IP addresses to help diagnose possible service interruptions and administer our service and website.

Law

These terms of trading are subject to the applicable Indian law and to the exclusive jurisdiction of the court in Chennai. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy policy and security statement.

Security statement

Site security

We use the industry standard secure sockets layer (SSL) 128-bit encryption technology to ensure that all your personal and transactional information is encrypted before transmission. To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock. All this technology and our policies are to safeguard your privacy from unauthorized access/improper use and we will continue to update these measures as new technology becomes available.

Third party site security

We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and recommend that you check the policy of each site you visit.

Passwords

In order to provide you with maximum protection, we ask you to choose a password to access your data on our site. In many instances, this password will also access the quotes we find for you on the web. Some providers might allocate you a different password, which we will send you information about. Your password is unique to you and helps us to protect your personal information. You must keep this password safe and must not disclose it to anyone. You will need your password to access your personal information and potentially to buy cover through one of the insurance providers. Please contact us if you want to change your password for any reason. If you forget your password, simply click on "forgot password" and you would get thro' email

Be aware

Please be aware that communications over the Internet, such as emails/web mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.