Fundsindia.com | Invest Online in India

Faqs

A - General (7)
What is FundsIndia? When was it started?

FundsIndia is India’s first value-added investment platform. Created and promoted by Wealth India Financial Services Pvt. Ltd., the platform caters to retail Indian investors all over the world. By creating a FREE-for-life investment account, customers can get access to a wide array of investment products like mutual funds from all Asset Management Companies (AMCs), stocks from the Bombay Stock Exchange (BSE), Fixed Deposits from companies, and more. The platform is renowned for its unique value-added services like Flexible Systematic Investment Plans (SIPs), Value-averaging Investment Plans (VIPs), award-winning expert investment advice, Money Mitr, and more that help investors get more out of their investments.

You can click here to read more about FundsIndia.com.

Can I invest through FundsIndia by going to a retail outlet?

No, FundsIndia is an online-only investment platform. You can access all our products and services online by simply logging onto www.fundsindia.com.

How secure is my data with FundsIndia?

At FundsIndia, we go out of our way to make sure that confidential information pertaining to your account and investments are never compromised online. Your FundsIndia account has been equipped with the best online safety and protection tools that ensure that all your investment transactions always take place in a reliable and secure manner. Our services are hosted in top-security, tier-4 data centres in multiple locations. All our investors’ data is backed up daily and stored in a continuously replicated model. Network communication with browsers are protected with a 256-bit encryption, using a Thawte issued security certificate.

What will happen to my investments should something unfortunate happen to FundsIndia?

At the outset, we are a well-founded company with a sound business model, and excellent financial backing. We will be here to serve our customers for a long time to come. However, keeping our investors’ interests in mind, we’ve made sure that all investments – mutual funds, equities, corporate deposits, etc. – made via FundsIndia, are made entirely in the name of the investor. These investments will be fully and freely available for direct access by the investor at any time, should something unfortunate happen to us. As our customer, you do not need to worry on this count at all.

How can we contact you?

To speak to us, you can call us on (0) 7667 166 166. You can also write to us at contact@fundsindia.com, and we’ll get back to you shortly. For more information on how you can get in touch with us, please click here.

What can an investor do with FundsIndia?

Using FundsIndia, an investor can invest in a variety of financial products like mutual funds, equities, corporate fixed deposits, and more. To do this, he can easily link with his bank, and make investments online in a secured manner. Moreover, an investor can take advantage of FundsIndia’s value-added services like free financial advisory services, India’s most comprehensive robo-advisory service – Money Mitr, flexible Systematic Investment Plans (SIPs), trigger-based investing, and several other beneficial investment features. Existing offline holdings can be easily transferred to FundsIndia, thereby making the tracking and maintaining of investments simple and effective.

What are your value-added services?

FundsIndia offers unparalleled value-added services in a power-packed online platform that had never been envisaged in India before. Some of the value-added services offered by FundsIndia are:

1. Money Mitr – FundsIndia kick-started the country’s first robo-advisory service through ‘Smart Solutions’ – a service that offered systematic investing for different goals. Now, Smart Solutions has been revamped to develop the revolutionary automated investment service – ‘Money Mitr’. Money Mitr goes beyond the traditional long-term SIP portfolio design followed by traditional robo-advisory services to address all the investment requirements an investor may have. Using this service, investors can invest in a lump sum manner, as well as make investments across multiple time-frames. Such a comprehensive, automated advisory service is the first of its kind in India.

2. Trigger-based Investing – With FundsIndia, investors can set investment triggers based on the performance of the Sensex, portfolio returns and a particular Net Asset Value (NAV). Different trigger actions like switching investments, investment, or redemption (partial or full) can also be set depending on the financial targets and goals of the investor.

3. Value-averaging Investment Plan (VIP) – FundsIndia holds the distinction of being the first financial services platform in India to offer Value-averaging Investment Plans (VIPs) to investors. With this service, investors can invest more when markets are low and less when markets are high. The platform also offers Value-averaging Transfer Plans (VTP) to investors. With this tool, investors can fund investments with existing investments that are available in another scheme of the same fund family, instead of using a bank account. These methods promise better returns than SIPs, while allowing investors to maintain the same risk level.

4. Variety of SIPs – FundsIndia offers a variety of SIPs: Step-up SIP, Flexi-SIP and Alert SIP. The Step-up SIP service is useful for investors who would like to gradually increase their contribution towards a particular financial goal. The Flexi-SIP service allows an investor to change the investment amount on a monthly basis, depending on his affordability or market conditions. The Alert SIP service allows investors to invest in SIPs without an ECS mandate.

5. Portfolio X-Ray – FundsIndia, in collaboration with MorningStar, provides the Portfolio X-Ray service that gives an investor a personalised report of his investment portfolio – asset allocation, investment style, stock sectors, regions of the world where his investments are spread across, top 10 holdings and just about everything he needs to know about his portfolio.

6. SIPs on ETFs – With FundsIndia, you can set up SIPs on ETFs. ETFs have a significantly lower expense ratio and by investing in them through SIPs, investors get the added advantage of investing in the stock market in a systematic manner.

7. Equity Baskets – FundsIndia’s Equity Baskets are a customised mini-portfolio of equities handpicked by the Equity Research Department of FundsIndia. Investors seeking to invest in large-cap and mid-cap stocks can opt for this service. It constitutes stocks with an established track record of high quality corporate governance.

8. FundsIndia Academy – FundsIndia Academy (FIA) is a FREE personal finance awareness initiative by FundsIndia. Unlike other such initiatives available online, FIA is not just a set of videos and essays. It is a comprehensive personal finance course that one can complete to achieve fluency in managing money. At the end of the course, participants will get a certificate signifying the completion of the course.

B - Opening an account with us (5)
How do I open a FundsIndia account?

Opening an account with FundsIndia is quick, simple and free. You would just have to do the following:

- Register online on the FundsIndia website by providing your name, address, PAN and bank account details.

- Download your pre-filled application form from the ‘Downloads’ section of your account, sign it, and send it to us along with a few supporting documents. Alternatively, you can request a FundsIndia representative to pick up these documents for you (available in select cities), or you could get your documents verified online through Skype.

That’s it! We’ll take care of the rest. We’ll verify your documents, get you KYC compliant, and get your account investment-ready within 24 hours (if there are no discrepancies).

Is KYC registration mandatory to open a FundsIndia account?

The Securities and Exchange Board of India (SEBI) has made it mandatory for all online investors to be KYC-registered (Know Your Client). Hence, at FundsIndia, we necessarily require our customers to be KYC compliant.

We have launched a new method of KYC registration to make this step quick and paperless like never before. Called the ‘Aadhaar-based eKYC system’, all you have to do is enter your PAN and Aadhaar number, and that’s it! Your eKYC will be complete. You will be eligible to invest in a selected number of schemes, and you will enjoy access to the full range of services on FundsIndia.

To get access to all the mutual fund schemes in the FundsIndia universe, you’ll have to download, sign and send your KYC registration form (available in the ‘Downloads’ section of your account), along with a few supporting documents. We’ll get you KYC-registered on your behalf.

At the time of account opening, you are asking for a cancelled cheque leaf. Why do you need this?

A cancelled cheque leaf means an original cheque leaf with ‘cancelled’ written across it. As an online investment service, we have to make sure that the bank account with which you’ve registered with us is in your name. To do this, we require a cancelled cheque leaf with your name pre-printed on it. If your name does not appear on the cheque leaf, then you will have to send us your cancelled cheque leaf along with one of the following documents:

- A self-attested copy of your bank statement (from one of last three months)
- A self-attested copy of your bank passbook with some recent transaction entries

This is important to protect the sanctity of all online transactions done through us. Given the importance of this detail, we feel it would be unwise of us to compromise on this request, and accept alternatives.

What are the different ways in which I can make sure that my account-opening documents reach you?

After you complete your online registration with us, you’ll have to finish just one more small step to start investing, i.e., you’ll have to send us your account-opening documents (a copy of your PAN card, your cancelled cheque leaf, etc.). You will receive an email stating these details / our representative will call you to take you through this step. You can send your documents to us in the following ways:

1. Let us pick-up your documents – Just give us a call on (0) 7667 166 166, and we’ll send our representative over to pick up your account-opening documents.

2. Schedule an appointment for an insta-video call – FundsIndia is the only online investment platform that offers the insta-video call feature. Using this service, any investor who is KYC-registered (with CVL KRA / through our Aadhaar-based eKYC system) can start investing in a host of mutual fund schemes, in a completely paperless manner, in just a few minutes. You can call (0) 7667 166 166 to book an appointment for an insta-video call today.

3. Courier your documents to us – You can print your documents and mail / courier them to us at: Wealth India Financial Services Pvt. Ltd., 3rd Floor, Uttam Building, No. 38 and 39, Whites Road, Royapettah, Chennai – 600 014, Tamil Nadu, India

4. Pre-paid return envelope - If you would like, we could send over a pre-paid return envelope which has been paid for by us. All you have to do is enclose the required account-opening documents, and post it to us.

Once we receive your account-opening documents, your FundsIndia account will be ready for investments in the next 24 hours (if there are no discrepancies in information).

Can I start investing with FundsIndia without submitting my account opening documents?

Yes, you can start investing with FundsIndia without submitting any documents, and that too, in just five minutes! Our revolutionary ‘Instant Investing’ process has made this possible. If you are KYC-registered with CVL KRA, and have a bank account in one of our 11 supported banks for this process (Axis Bank, HDFC Bank, ICICI Bank, IDBI Bank, J&K Bank, Karur Vysya Bank, SBH, SBI, SBM, SBT and Yes Bank), or if you have completed your KYC through our Aadhaar-based eKYC system, then all you have to do is log in to your FundsIndia account, enter your PAN and bank details, upload a snap of your cheque leaf, and that’s it! You can start investing immediately.

Presently, 21 mutual fund companies are accepting investments through the ‘Instant Investing’ process. They are:

  • Axis Mutual Fund
  • Birla Sun Life Mutual Fund
  • BNP Paribas Mutual Fund
  • Canara Robeco Mutual Fund
  • DSP BlackRock Mutual Fund
  • Edelweiss Mutual Fund
  • Franklin Templeton Mutual Fund
  • HDFC Mutual Fund
  • ICICI Prudential Mutual Fund
  • IDBI Mutual Fund
  • IDFC Mutual Fund
  • Kotak Mutual Fund
  • L&T Mutual Fund
  • Mirae Asset Mutual Fund
  • Motilal Oswal Mutual Fund
  • Principal Mutual Fund
  • Reliance Mutual Fund
  • Religare Invesco Mutual Fund
  • SBI Mutual Fund
  • Tata Mutual Fund
  • UTI Mutual Fund

To invest in mutual funds from other AMCs, you will have to complete your registration with FundsIndia by sending your account opening documents to us.

C - Account-related queries (6)
I just received an email from you stating that my account is active. But it did not contain any password for logging into my account. How do I get my password?

We do not send passwords by email for security reasons. The password for your FundsIndia account is the same as the one that you created when you had registered with us. If you have forgotten it, please click here to recover your password.

How do I set up a joint investor account with FundsIndia?

You can add a maximum of three people to your FundsIndia account. This feature is particularly beneficial for families as they can consolidate all their investments in one convenient online location. Moreover, you can log in to your account with one common login ID and password, eliminating the need to remember innumerable passwords and IDs. Here’s how you can set up a joint investor account with FundsIndia:

Firstly, you need to add more than one investor to your existing FundsIndia account. Here’s how you can do this:

  • Log in to your FundsIndia account.
  • Select the ‘My Accounts’ option from the top menu.
  • Choose the option ‘Add Investor’ from the menu on the left.
  • Choose the appropriate category for the person you will be adding to your account.
  • Fill the required fields with information on the new investor joining your account, and submit his account-opening documents to us.

That’s it! If there is no discrepancy in the information provided, the new investor will be added to your account in just 24 hours.

Now that you have more than one investor registered, here’s how you can set up your joint investor account:

  • Log in to your FundsIndia account.
  • Click on the ‘My Accounts’ option in the top menu.
  • Choose the option ‘Joint Account’ from the left menu.
  • If the new investor’s account has been created, then his name will appear in the drop-down list under ‘Secondary Applicant’.
  • Select his name, and click ‘Add’.

Voilà! Your joint FundsIndia investor account has been created and you can start investing with it right away.

Which investor’s bank account will be used when I set up a joint investor account?

The primary investor’s bank account will be used as the default bank account for the joint investor account.

How many investors can a joint account contain?

A maximum of three investors can be added to form a joint investor account with FundsIndia.

For a joint investor account, should all the investors have completed their registration with FundsIndia?

Yes, in order to invest through a joint FundsIndia investor account, all the investors in that account need to complete their online registration, get their KYC registration done, and submit their supporting documents to FundsIndia.

I am receiving statements and documents related to mutual funds from different entities apart from FundsIndia. What are these companies? Is FundsIndia sharing my investment details with outside entities?

FundsIndia does not share investors’ investment details with any entity other than the ones legally recognised by the Securities and Exchange Board of India (SEBI) for transaction fulfillment purposes. Typically, these entities include the mutual fund companies themselves, and their back office service providers (also known as Registrar and Transfer agents, or R&T, for short). Recently, SEBI has ruled that mutual fund companies and R&Ts also need to share these details with depositories (regulated entities such as CDSL and NSDL).

As an investor protection initiative, SEBI has required both these service providers – R&Ts, as well as depositories – to send statements (consolidated or partial) to investors directly from time-to-time. These serve to inform investors about transactions involving their investments, so that investors can ensure that all is in order. Essentially, this is a system of checks and balances – the distributor (such as FundsIndia) executes transactions on behalf of the customer, and a different (regulated) entity confirms the same directly to him, assuaging him that it happened correctly.

Such a system, well-intended as it is, might result in the investor getting duplicate notifications (email, SMS, direct mails) about the same transactions and holdings. Hopefully, over time, this duplication will reduce, and investors will be able to opt out of communications that they do not want to receive.

D - Account changes (4)
I just moved residences. How do I change my address in your records?

When you change residences, it is important that you send your new address to us so that we can update the same in your Know Your Client (KYC) records, and communicate the same to Asset Management Companies (AMCs). Here’s how you can go about doing this:

  1. Firstly, you need to download, fill, and sign the KYC Modification Form. This form is available in the ‘Downloads’ section of your FundsIndia account.
  2. Then, you need to notarise your new proof of address and send it to us at the following address:
    Wealth India Financial Services Pvt. Ltd.,
    3rd Floor, Uttam Building,
    No. 38 and 39,
    Whites Road, Royapettah,
    Chennai – 600014,
    Tamil Nadu

Once we receive these documents from you, we’ll make sure that this change is reflected in your KYC records, and investment records with AMCs.

How do I change my registered bank account with FundsIndia?

Here’s how you can change your registered bank account with FundsIndia:

  1. Log in to your account.
  2. Click on the ‘My Accounts’ option in the top menu.
  3. Select ‘Manage Account’ from the left menu, and click on ‘Change Bank Account’.
  4. Enter the required information in the fields and click ‘Continue’.
  5. Review the information, and click ‘Save’.
  6. We will then generate a ‘Change of Bank’ request letter for you (you can access it in the ‘Downloads’ section of your account). Just print it, sign it, and send it to us, along with a cancelled cheque leaf (with your name pre-printed on it) of your new bank account to the following address:
    Wealth India Financial Services Pvt. Ltd.,
    3rd Floor, Uttam Building,
    No. 38 and 39,
    Whites Road, Royapettah,
    Chennai – 600014,
    Tamil Nadu

PS: If your cheque leaf does not bear your name on it, then all you have to do is send us your cancelled cheque leaf along with any one of the following documents:

- A self-attested copy of your bank statement (from one of last three months)
- A self-attested copy of your bank passbook with some recent transaction entries

How do I add a second registered bank account with FundsIndia?

Here’s how you can register a second bank account to your FundsIndia account:

  1. Log in to your FundsIndia account.
  2. Select the ‘My Accounts’ option from the top menu.
  3. Select ‘Manage Accounts’ from the menu on the left.
  4. Select the option ‘Add Second Bank Account’.
  5. Enter the required information in the fields, and click ‘Continue’.
  6. Review your information, and click ‘Save’.
  7. Finally, to complete the registration of your second bank account with us, just send us a cancelled cheque leaf for this account, along with your signed request letter (this will be available in the ‘Downloads’ section of your account) to the following address:Wealth India Financial Services Pvt. Ltd.,
    3rd Floor, Uttam Building,
    No. 38 and 39,
    Whites Road, Royapettah,
    Chennai – 600014,
    Tamil Nadu

    Once we receive and verify this information, you can use this bank account to invest through your FundsIndia account.

    PS: If your cheque leaf does not bear your name on it, then all you have to do is send us your cancelled cheque leaf along with any one of the following documents:

    - A self-attested copy of your bank statement (from one of last three months)
    - A self-attested copy of your bank passbook with some recent transaction entries

 

I’m an NRI investor with FundsIndia. However, I’ve just moved back to India for good. How do I change my investment status from ‘Non Resident Indian’ (NRI) to ‘Resident Individual’ (RI) with FundsIndia, and with all the respective AMCs ?

Changing your investment status from NRI to RI is essential to maintain the right information in your investment records, and for taxation purposes. FundsIndia is happy to help you in this regard.

To change your resident status from NRI to RI, all you have to do is:

  1. Open a Resident Indian Savings Bank Account.
  2. Send us the following documents:
    1. Your bank account proof – You can send us a cancelled cheque leaf from your RI bank account. However, your name must be pre-printed on it. If your name does not appear on the cheque leaf, then please send us any one of the following documents, along with your cancelled cheque leaf:
      - A self-attested copy of your bank statement (from one of last three months)
      - A self-attested copy of your bank passbook with some recent transaction entries
    2. Your signed KYC Modification Form with your new address – You can access this form in the ‘Downloads’ section of your account. Besides the other details, please enter your new residency status in this form (Section C, Point 2).
    3. Your new address proof – It could be a copy of your driving license, voter ID card, ration card, latest gas bill, Aadhaar card, bank passbook with recent transactions, bank statement, or your landline bill from BSNL.
    4. Sign and submit a status change request letter to us - This letter should request for a change in your residency status, and bank account details. Please login to your FundsIndia account, and then click here to download a template of this letter.
    5. A copy of your passport

All these documents should be sent to:

Wealth India Financial Services Pvt. Ltd.,
3rd Floor, Uttam Building,
No. 38 and 39,
Whites Road, Royapettah,
Chennai – 600014,
Tamil Nadu

We will process this information, and get it updated in your KYC records, and with your respective AMCs on your behalf.

E - Mutual funds (19)
Can I really invest in mutual funds for free?

Yes, investing in mutual funds through FundsIndia is absolutely free. There are no account opening charges, transaction or maintenance fees. In the case of mutual funds, we earn through the trail revenue that we receive from the mutual fund houses. These are paid out of the annual fund management fees of mutual funds.

How does the investment process work with mutual funds?

Once an investor opens an account with us, he can login and start investing in a variety of ways – he can invest a lump sum amount in a new scheme, start disciplined investing with a Systematic Investment Plan (SIP), set triggers according to the behaviour of the market, the value of units in a scheme, etc.

An investor can easily choose the scheme he wishes to invest in, enter the amount he wishes to invest, and pay for it either through netbanking, or get the amount to be automatically debited from his account every month (for SIPs) through an easy one-time bank mandate. That’s it. He doesn’t have to fill any forms / cheques. We’ll take care of all the other formalities on behalf of the investor.

Would you tell us what schemes to invest in?

A FundsIndia account is built for all kinds of investors. You’re free to invest in any mutual fund scheme of your choice; also, if you’d like to seek advice from our expert investment advisors, then you can do that too. Every investor has a personal investment advisor assigned to him to take care of his investment portfolio. You can always seek your advisor’s guidance when it comes to investment decisions.

Besides advisory services, FundsIndia also offers guidance in various forms:

1. Select Funds List – We maintain a list of the most investment worthy funds called ‘FundsIndia Select Funds’. This list is compiled by our in-house Mutual Fund Research Desk, and is updated every quarter. You can access this list by clicking here.

2. Smart Solutions – This is an innovative robo-advisory driven service. Smart Solutions uses the expertise of investment advisors to:
- prepare a mutual fund portfolio for you according to your goal
- regularly monitor the performance of the portfolio
- suggest changes to the portfolio if any deviation in performance is found
Technology helps eliminate any and all work on your part. Your portfolio auto-drives its way to your goal. To implement any expert-recommended changes, all you have to do is click a button. The changes will be implemented right away.

3. Ready-to-go Portfolios – We also have a pre-packaged portfolio service that offers a set of pre-designed portfolios that have been carefully put together by our Mutual Fund Research Desk. Investors can pick a portfolio according to their age, life-stage, and risk-taking capacity.

In what mutual funds can I invest through FundsIndia.com?

Currently, through FundsIndia.com, you can invest in the mutual funds of 39 different mutual fund houses in India. They have been listed below:

  1. Axis Mutual Fund
  2. Baroda Pioneer Mutual Fund
  3. Birla Sun Life Mutual Fund
  4. BNP Paribas Mutual Fund
  5. BOI AXA Investment Managers
  6. Canara Robeco Mutual Fund
  7. DSP BlackRock Mutual Fund
  8. Edelweiss Mutual Fund
  9. Franklin Templeton Mutual Fund
  10. Goldman Sachs Asset Management
  11. HDFC Mutual Fund
  12. HSBC Global Asset Management
  13. ICICI Prudential Mutual Fund
  14. IDBI Mutual Fund
  15. IDFC Mutual Fund
  16. IIFL Mutual Fund
  17. Indiabulls Mutual Fund
  18. JM Financial Mutual Fund
  19. JPMorgan Asset Management
  20. Kotak Mahindra Mutual Fund
  21. L&T Mutual Fund
  22. LIC Nomura Mutual Fund
  23. Mirae Asset Global Investments
  24. Motilal Oswal Asset Management Services
  25. Peerless Mutual Fund
  26. PPFAS Mutual Fund
  27. Pramerica Mutual Fund
  28. Principal PNB Asset Management Company
  29. Quantum Mutual Fund
  30. Reliance Mutual Fund
  31. Religare Invesco Mutual Fund
  32. SBI Mutual Fund
  33. Shriram Mutual Fund
  34. Sundaram Mutual Fund
  35. Tata Mutual Fund
  36. Taurus Mutual Fund
  37. Union KBC Mutual Fund
  38. UTI Mutual Fund
How do I transfer the money for my mutual fund investments?

Investors can transfer money to fulfill their investments by using one of the following methods:

1. Net-banking – Investors can pay via the netbanking facility of their respective bank. Please note that this option is available only for the banks that have partnered with FundsIndia. You can click here to view the list of such banks.

2. Bank mandate – For regular investing through Systematic Investment Plans (SIPs), investors can pay through a one-time bank mandate (an Electronic Clearing Service mandate / National Automated Clearing House (NACH) mandate), or through a direct debit. NACH mandates can also be used to make payments for one time investments.

3. NEFT/IMPS – Investors can also pay for their investments through the NEFT/IMPS option.

What banks are you partnered with?

The banks that we have partnered with are banks an investor can connect to directly from FundsIndia.com to fulfill their investments. This list of banks include:

  1. Allahabad Bank
  2. Andhra Bank
  3. Axis Bank
  4. Bank of Bahrain and Kuwait
  5. Bank of Baroda
  6. Bank of India
  7. Bank of Maharashtra
  8. Catholic Syrian Bank
  9. City Union Bank
  10. Corporation Bank
  11. Central Bank of India
  12. Deutsche Bank
  13. Dhanlaxmi Bank
  14. Development Credit Bank
  15. Federal Bank
  16. HDFC Bank
  17. ICICI Bank
  18. IDBI Bank
  19. Indian Overseas Bank
  20. Indian Bank
  21. Indusind Bank
  22. Jammu & Kashmir Bank
  23. Karnataka Bank
  24. Kotak Mahindra Bank
  25. Karur Vysya Bank
  26. Oriental Bank Of Commerce
  27. Punjab National Bank
  28. South Indian Bank
  29. Standard Chartered Bank
  30. State Bank Of India
  31. State Bank Of Mysore
  32. State Bank Of Hyderabad
  33. State Bank of Travancore
  34. Syndicate Bank
  35. Tamilnad Mercantile Bank
  36. Union Bank of India
  37. United Bank of India
  38. Vijaya Bank
  39. Yes Bank
What if I have an account in another bank?

If you have an account with one of our banking partners, the investment process would be seamless for you. On the other hand, if you don’t, it would still be possible to invest with FundsIndia. In this case, once you finalise an investment through our website, you can do an electronic fund transfer (NEFT/RTGS) specifying your user ID and transaction to our Yes Bank account. This will enable us to fulfill your transaction.

For non-payment gateway transactions, FundsIndia’s cut-off time for same day execution is 1:45 PM. This means that transactions for which the transfer details are received on a business day before 1:45 PM will be executed on the same day. Transactions completed after the cut-off time will be executed on the next business day.

I have mutual fund investments in a variety of schemes already? How can I consolidate them for viewing in FundsIndia?

To view your existing holdings (investments in mutual funds) in a consolidated fashion, you would need to transfer your investments to your FundsIndia account. We have devised a system called Easy Transfer to enable you to quickly transfer your investments to your FundsIndia account. To transfer your investments, all you have to do is:
1. Login to your FundsIndia account
2. Select ‘Invest’ from the top menu
3. From the top right menu, select the option ‘Others’, and then ‘Easy Transfers’.
4. You’ll need to fill in the details of your holdings
5. Once you do that, a letter will be available to you in the ‘Downloads’ section of your account. Just sign it, and send it to us, and we’ll take care of the rest.

How do I add my spouse / other family members as additional investors to my account?

With FundsIndia, you can use a single login ID to access your family’s investments in one place. If you would like to add another person from your family as an investor (either jointly / separately), click on ‘My Accounts’ in the top menu, and then select ‘Add Investor’ from the left menu. A pre-filled application form with the new investor’s details will be available to you in the ‘Downloads’ section of your account. You can sign and send this to us, along with a few supporting documents. Investments can be made in the name of the new investor from your account after we receive and process his documents.

After adding additional investors, will I be able to view all our investments in one place?

Yes, investments made in the names of different investors (that were created using a single login ID) can be seen in one consolidated portfolio view as separate investments. For example, a husband might have invested in a few schemes, his wife may have invested in a different set of schemes, and both of them may have jointly invested in a third set of schemes. All these investments can be viewed in a consolidated fashion in the dashboard when all these three accounts have been created under a single login ID.

What is your cut-off time for mutual fund transactions?

For investment transactions, the cut-off time for all non-liquid fund transactions of values less than Rs. 2 lakh (in a single scheme) is 2 PM on business days for transactions to be processed with the same day’s Net Asset Value (NAV). For liquid funds (any amount), and for non-liquid fund transactions greater than or equal to Rs. 2 lakh (in a single scheme on a single day), the cut-off time for the same day’s NAV to be applicable will be 1 PM.

For non-payment gateway transactions (NEFT), FundsIndia’s cut-off time for same day execution is 1:45 PM. That is, transactions for which the transfer details are updated at FundsIndia on a business day before 1:45 PM will be executed the same business day. Transactions completed after the cut-off time will be executed the next business day.

For redemption on the same day with that day’s NAV, the cut-off time is 2 PM for business days. The money will be credited in your account as per the following schedule.

Equity funds – 3 business days
Debt funds – 2 business days
Liquid Funds – 1 business day

The Securities and Exchange Board of India (SEBI) has special guidance for processing transactions (SEBI Circular No. CIR/IMD/DF/21/2012) of more than Rs. 2 lakh. The transfer of money to the Asset Management Company’s (AMC) bank account has to be completed by 3 PM for qualifying for the same day’s NAV.

Your funds will be remitted to the AMC’s bank account before 3 PM (on a best effort basis) to get the same day’s NAV. If the money reaches the AMC bank account later due to inter-bank transfer delays, the NAV of the next business day will be allotted.

How do I verify my mutual fund investments with FundsIndia?

There are well-defined ways of doing that. You will always have access to the folio numbers of your investments. This will also be on the records of mutual fund houses, and their back offices. You can use this number to contact either the fund house, or their back office to verify your investment. If your investment is with a CAMS-supported mutual fund house (one of the back office services), you can use their mail-back service (available on their website) to verify your investments.

Is it a promotional offer, i.e., free/no charge of any kind for mutual fund investments via FundsIndia? Why would you do it ?

Question from an actual investor:

Hello, I just have a query on the FundsIndia offer. Is it a promotional offer, i.e., free/no charge of any kind for mutual fund investments via FundsIndia? Why would you do it ? The so-called “trail fees” – is it equivalent to 1-2 per cent? Is there a chance that due to recession, or any other reason that the existing accountholders will be charged? Generally, to run a website of this nature, there are some IT costs involved – if you don’t get maintenance charges, how can that be managed? I believe the above are genuine questions, and would request your reply for clarification.

Our response:

Thank you for your interest in FundsIndia for your investment needs. The no-transaction-fee offer is not a promotion. It’s our business plan. It is the fundamental proposition on which we started our company. The servicing fees (trail fees is another term) that we obtain from mutual fund houses is not more than 0.5 per cent annually. However, we have worked out the numbers to know that it’s a scalable business that can be easily sustained with this revenue.

The key is our lack of physical presence and our online-only access. Our online presence means two things – we can reach customers without any geographical limitations, and we can scale easily – both of which will enable us to get many customers for a low-operational cost.

That is the secret – well, not a big secret, actually. We are following the Amazon model for financial services, one might say.

How safe is my money with FundsIndia?

Mutual fund transactions are made entirely in the name of the investor, and no money is retained by FundsIndia on behalf of the investor. We only facilitate the money transfer for making investments. When an investor makes an investment, the money is sent directly to the respective Asset Management Company (AMC) towards the investment. In the rare cases where the money transfer does not succeed, the amount will be refunded to your account within two business days.

I am an NRI. Can I invest in mutual funds through FundsIndia?

Yes, NRIs can open a FundsIndia account and invest in mutual funds through us.

Once you complete your online registration process, we’ll require the following supporting documents from you to get your account investment-ready:

If you are an Indian citizen (holding an Indian passport):
- A self-attested copy of your Permanent Account Number (PAN) card
- A signed copy of your KYC verification form (you can access this from the ‘Downloads’ section of your account)
- A cancelled cheque leaf, or a recent account statement from your NRE/NRO account that is held with an Indian bank
- Your foreign address proof – A self-attested photo-copy of a utility bill (phone/electricity), driving license with address, etc.
- A self-attested passport copy

If you are a foreign citizen (holding a foreign passport):
If you hold a PIO or OCI card, we will need, in addition to the documents above:
- A photocopy of the foreign passport that has been attested by your local Indian embassy (in lieu of the Indian passport above)
- A self-attested copy of your PIO or OCI card

We’ll also need the following supporting documents from you to get you Know Your Client (KYC) compliant (it is mandatory to be KYC-compliant to invest in mutual funds in India):
- KYC form – duly filled and signed (Available in the ‘Downloads’ section of your account
- Recent color photo (signed across the photo)
- Copy of PAN card, notarised (on an A4 size paper)
- Copy of exact proof of overseas address, notarised (on an A4 size paper)
- Copy of first and last pages of passport, notarised (if you are an Indian citizen)
- Copy of foreign passport, notarised (if you are a foreign citizen)
- Copy of PIO or OCI card, notarised (if you are a foreign citizen)

How can an investor obtain statements for their mutual fund investments using CAMS Online?

Please follow these steps to obtain statements from the respective Asset Management Companies (AMCs) for your mutual fund investments using CAMS Online:

  1. Please go to www.camsonline.com
  2. Click on ‘Investor Services’ on the top menu
  3. Select ‘Mailback Services’ from the menu on the left
  4. Click on ‘Consolidated Account Statement – CAMS+Karvy+FTAMIL+SBFS’
  5. Please provide your registered email address, and a password (this need not be your email ID’s password; this is just a password that CAMS will use to encrypt the file that they will be sending to you)

You will receive your statement via email within an hour. Please use the password you provided to open the statement. You can also request a single folio statement by choosing ‘Single Folio Account Statement’ instead of ‘Consolidated Account Statement’ from the list on the site.

Do NRIs get access to all mutual funds?

Non Resident Indians (NRIs) all over the world can invest in all the mutual fund schemes offered by all Asset Management Companies (AMCs). However, most AMCs do not allow investments from investors in USA and Canada due to regulatory restrictions. Such investors can invest in all the mutual fund schemes of L&T Investment Management Limited.

How will the applicable NAV for liquid funds be calculated?

If an investment transaction into a liquid fund is completed before the cut-off time on a day that precedes a market holiday, then the applicable Net Asset Value (NAV) for this transaction will NOT be that of the same day due to SEBI regulations in this regard. The applicable NAV will be that of the day immediately preceding the subsequent market business day. For example, liquid fund investments made on Friday, before the cut-off time, will get the NAV declared as of the subsequent Sunday (assuming Monday is a business day).

How can I shift from the direct plan of investing to FundsIndia?

Shifting from the direct plan of investing to FundsIndia is a quick and easy process. It involves just one simple step:

You need to download and submit:

You can submit these documents in one of two ways:

  • You can submit these letters to your AMCs to initiate the shift from the ‘DIRECT’ scheme to the ‘REGULAR’ scheme.
  • You can also send these documents to us, and we’ll coordinate with the respective AMCs on your behalf, and complete the shift for you. Remember, we are always happy to help you.

Once you submit these documents, you can start investing through FundsIndia in about 10-15 days.

F - SIPs (13)
How do SIP investments with FundsIndia work? Why is there a 1-2 day delay between the date of debit and the date of investment?

As part of the online channel partner agreements that FundsIndia has signed with mutual fund companies, we (FundsIndia) are required to manage the debit/investment process for SIP investments. This has both advantages and disadvantages. Advantages are that we can offer SIPs on any day of the month to our investors, regardless of constraints in this regard set by mutual fund companies. Also, we can stop, restart, and change the scheme of SIP investments more dynamically than an SIP set up with a mutual fund house.

The disadvantage is that when we make a debit for the investment, we get information about the debit (whether it was made successfully or not) only a day or two after it happens. We can make the investment on behalf of the investor only at that point. Please note that we do not have your money in the interim, and we do not accrue any interest on it for these one or two days.

However, from the investor’s perspective, this should not matter as the debit is made on their account on the appointed date, and the investment is made very shortly thereafter. The difference of one or two days should not matter over the long term.

What is a Systematic Investment Plan (SIP)?

An SIP is a method of investing in mutual funds. Through an SIP, you can invest in mutual funds systematically, i.e., on a regular basis. The investment amount will be debited from your bank account every month, and invested into a fund of your choice.

Why should I invest through an SIP?

SIPs will ensure that you invest every month, thereby instilling discipline in your investment behaviour. This investment tool allows you to start investing in mutual funds with even as low as Rs. 1,000 per month, thereby ensuring you gradually build a large investment portfolio. By ensuring that you invest regularly, SIPs will help you average out your costs over the long term. You will not have to worry about timing the markets too. Thus, SIPs are the best way to build wealth over the long term.

In which funds can I invest through an SIP?

Most open-ended funds allow investments through SIPs. Some debt funds may not allow SIPs. To know whether your selected fund allows SIPs, visit the fund’s page using our Mutual Fund Explorer.

How are monthly payments for SIPs made?

Monthly payments for SIPs are made using a bank mandate. You need to send a signed copy of your bank mandate to FundsIndia while registering for your FundsIndia account. This will be available to you in the ‘Downloads’ section of your account as soon as you complete your online registration.

What dates can I select for my SIP?

FundsIndia allows you to select any date of the month (up to 28th) for your SIPs. However, for an iSIP (internet-based SIP), you will be able to select only those dates which are allowed by the AMC.

On the date of my SIP, what happens if there is an insufficient balance in my bank account?

Failure of an instalment will not result in any charges or penalties from FundsIndia or your AMC’s (Asset Management Company) side. However, you should check with your bank if there are any charges for failed mandate payments. If you fail an instalment, you can make additional investments later to stay on track towards your goal.

Is it necessary to have a mandate to set up a SIP?

You can set up an SIP, even if you do not have a mandate, in the following ways:
• iSIP – You add the AMC as a biller through internet banking. Each SIP has to be registered separately.
• Alert SIP – You will be informed about upcoming instalments every month. You can make the payment manually through net banking, or NEFT.

What is an iSIP?

An iSIP or an internet-based SIP is a completely paperless way of setting up an SIP. In an iSIP, after you have set up the SIP, you will have to add the Asset Management Company (AMC) as a biller in your bank through internet banking. This process will need to be done for every iSIP in every scheme. The AMC will then present monthly bills to your bank. If you select the auto-pay option while adding the biller, the payment will happen automatically when the bank receives the bill.

How do I add a biller for iSIP?

To add a biller, you need to login to your internet banking account. The biller option is generally found under payments. While adding the biller, you will need to put the Unique Reference Number (URN) that you receive in your email after registering your iSIP. If you have an account with the following four banks, you can download our step-by-step guide for biller setup: HDFC, AXIS, ICICI, SBI.

What is an Alert SIP?

An Alert SIP is for investors who do not have a mandate with us. In an Alert SIP, every month, an SIP transaction will be created in your account. You will be informed via email and SMS about the creation of the transaction. You can login to your Fundsindia account, and complete the payment using net banking every month.

What is a Flexi SIP?

A Flexi SIP allows you to vary the amount of your investments every month. If you do not want to invest a fixed amount, and prefer more control over your investments, you can set up a Flexi SIP. You will have to specify a default amount for your investments. Seven days prior to your SIP’s date, you will have the option to change the SIP amount for that month. If you do not change the SIP amount, the default amount selected by you will be invested.

What is a Value-averaging Investment Plan (VIP)?

A Value-averaging Investment Plan (VIP) targets a specific rate of return for you. To achieve this, the investment amount is varied such that you can invest more when the markets are down, and less when the markets are up. The amount to be invested is determined based on automated algorithms. Keep in mind though that there is no guarantee of your targeted return being achieved as mutual fund investment returns aren’t guaranteed.

G - Equities (35)
I am a mutual fund investor in your platform. Do I have to register again and send my documents across to open an equity account?

As per norms set by the Securities and Exchange Board of India (SEBI), we require more information from a mutual fund investor to open an equity trading account. Opening an equities account involves opening a demat account specifically. This account requires the following documents:

- A self-attested copy of your address proof
- A self-attested copy of your ID proof
- A cancelled cheque leaf with your name pre-printed on it (If your name isn’t pre-printed on your cheque leaf, please keep a copy of your bank statement [from one of last three months] / A self-attested copy of your bank passbook with some recent transaction entries)
- A self-attested copy of your PAN card

We require these documents from you only to complete your demat account registration. We will only ask you to give us those details which we do not already have.

What documents do I have to submit to open an equity account?

We need you to submit the following documents to us:
- A self-attested copy of your address proof
- A self-attested copy of your ID proof
- A cancelled cheque leaf with your name pre-printed on it (If your name isn’t pre-printed on your cheque leaf, please keep a copy of your bank statement [from one of last three months] / A self-attested copy of your bank passbook with some recent transaction entries)
- A self-attested copy of your PAN card

I already have a demat account. Can I use that to trade through your platform?

No. To comply with regulatory requirements, we require you to open a new demat account and a brokerage account through us to trade on our platform.

I have brokerage and demat accounts with other brokers. Can I consolidate my stock investments on your platform?

Yes, you can. To get started, you have to open a brokerage account and a demat account with us. Once this is done, you can transfer all your stock investments from your other demat accounts to the new demat account. Once done, you will be able to see a consolidated view of your holdings in your FundsIndia account.

I have other brokerage accounts. Can I open one through you?

Yes, you can open multiple brokerage accounts with multiple brokers.

Are you a registered broker?

Yes, we are a registered stock broker with the Bombay Stock Exchange (BSE). Our SEBI registration number is INB011468932.

How do I transfer funds from my brokerage account to my bank account? When can I place a payout request for the stocks I’ve sold?

With FundsIndia, you can place a request to transfer funds in the ‘Withdrawal Request’ page after logging in to your account. Pay out requests placed before 2 pm will be processed on the same day, while payout requests made after 2 pm will be processed the next working day.

You can place a payout request immediately after the sale transaction has been executed. The same will be processed after the exchange settlement cycle of T+2 days. Settlement happens on a T+2 basis, where T refers to the day on which the trade takes place.

In the case of an already settled amount or free cash balance in your equity trading account, the withdrawal request will be processed on the same day.

Why is there a discrepancy in the price I see on the screen, and the price at which the order is executed?

The stock prices that you see on our site are delayed by one minute. Order execution is, however, made accurately as per real-time prices, based on your order limits.

Why can’t I buy options and futures through your platform?

We have designed this platform for medium and long term investments. In our view, options and futures constitute a high-risk product category, and we do not recommend these to our regular investors.

Can I sell my mutual funds and use that money to buy equities on your platform, or vice-versa?

Yes, you can. You have to first sell the mutual funds. The money will be credited to your bank account in the following manner:

T+3 days – For an equity fund
T+2 days – For a debt fund
T+1 day – For a liquid fund

Then, you have to transfer the money from your bank account to the broker’s bank account (in this case, FundsIndia). Once we receive the money, you can start buying equities on our platform.

I am an NRI. Can I buy/sell equities on your platform?

Yes, Non Resident Indians (NRIs) can invest in equities through FundsIndia.

What types of orders does FundsIndia offer on its equity platform?

With FundsIndia you can place three types of orders:

  1. Limit Order – A limit order is placed with a brokerage to buy or sell a set number of shares at a specified price, or better. These orders also allow an investor to limit the duration for which an order can be outstanding before being cancelled.
  2. Market Order – A market order is placed to buy or sell a stock at the current market price. A broker enters an order as a market order when requested to do so by his client. When such an order is placed, it is almost guaranteed that the order will be executed. Also, for a market order, the price is paid when the order is executed. This price may not always be the same as that presented by a real-time quote service. This often happens when the market is changing very quickly. Placing an order “at the market”, especially when it involves a large number of shares, offers a greater chance of getting different prices for different parts of the whole order.
  3. Stop-loss Order – A stop loss is an order to buy or sell a security once the price of the security has climbed above, or dropped below a specified stop price. When the specified stop price is reached, then the order is executed as a stop loss limit order (fixed or pre-determined price). A stop loss limit order is, thus, an order to buy a security at no more (or sell at no less) than a specified limit price. This gives the trader some control over the price at which the trade is executed, but may prevent the order from being executed. There are two types of stop loss limit orders:

    - A stop loss buy order – This can only be executed by the exchange at the limit price, or lower. For example, if an investor would like to invest in a particular share when it technically breaks out at Rs. 120, while its market price is at Rs. 100, he can place a stop-loss order with the price range of Rs. 115 to Rs. 120. When the share reaches a price in that range, the stop loss order will automatically be executed.

    - A stop loss sell order – An investor can protect his loss by placing a stop loss sell order too. For example, if an investor has invested in a share at Rs. 100, he can protect his loss by placing this type of order with a range of Rs. 95 to Rs. 90. When the price falls in this range, the order gets executed automatically.

When can I place orders on the platform?

With FundsIndia, you can place real-time market orders, and GTC (Good Till Cancelled) orders.

A real time market order can be placed from 9 AM to 3:30 PM on a trading day. The orders placed during the day will be automatically cancelled after the market closes.

A GTC order is an order to buy or sell a security at a specific, or limit price, that lasts until the order is completed or cancelled. Such orders can be placed anytime during the day. A GTC order will not be executed until the limit price has been reached. Investors often use GTC orders to set a limit price that is far away from the current market price. At FundsIndia, an investor can place a GTC order for an active period of 7 calendar days. The order will automatically get cancelled on the eighth calendar day.

How do I transfer shares from my other demat account to my FundsIndia demat account?

To transfer your shares from another demat account to your FundsIndia demat account, you would need to do the following:

  1. You need to submit a ‘Delivery Instruction Slip’ (DIS). This will be provided to you by your current broker.
  2. In the DIS, please mention your FundsIndia demat account number as the beneficiary account number.
  3. Also, do mention the International Securities Identification Number (ISIN) of the shares you’d like to transfer from your old demat account.
  4. After filling the form and signing it, please deliver the DIS to your current broker.
  5. If delivered before 6 PM, your shares will be transferred to your FundsIndia demat account by the next business day, and will reflect in your portfolio.
How to place a GTC Buy / Sell Order?

A GTC Buy / Sell Order can be placed in the following manner:

  • Select ‘Invest’ from the top menu
  • Select ‘Stocks’
  • Pick the stock, and then select ‘Buy’ / ‘Sell’ based on what action you’d like to take
  • In the next screen, under ‘Validity’, select ‘GTC’
  • Select the type of order you wish to place (stop loss / limit)
  • This order will be good for seven calendar days
  • For GTC Buy Orders, the cash equivalent to the value of the order will be kept on hold till the order is executed or cancelled. For GTC Sell Orders, the shares equivalent to the quantity of the order will be kept on hold till the order is executed or cancelled.

Who should I contact if I have any queries on trading, or using my FundsIndia equity account?

You can always write to us at equities@fundsindia.com or contact@fundsindia.com. Alternatively, you can call us at (0) 7667 166 166, and we’ll be happy to assist you.

What are the brokerage rates and taxes applicable for equity and ETF transactions that are carried out through FundsIndia?

Opening an equity account with FundsIndia is absolutely free. FundsIndia charges a brokerage rate of Rs. 25 or 30 basis points (bps), i.e., 30 paise on every Rs. 100 charged, whichever is higher.

Please note that there are additional charges that all brokers are legally required to charge on equity transactions as required by the Securities and Exchange Board of India (SEBI). The charges are as follows:

  • Stamped duty/charges on delivery: 0.01% of the transaction amount
  • Securities transaction tax on delivery: 0.1% on the transaction amount
  • Turn over tax/transaction charges: 0.0035% on the turnover
  • Service Tax: 15% (inclusive of 0.5% Swachh Bharat Cess + 0.5% Krishi Kalyan Cess) on the brokerage + sum of the above three charges

A minimum brokerage charge of Rs. 25 will apply to all transactions below the value of Rs. 8,000.

Here’s a detailed illustration of our rates with two cases:

  1. A scenario where the minimum brokerage is charged, and
  2. A scenario where 30 bps is charged
Scenario 1 Transaction < 8,000
   
Particulars Amount (Rs.)
Total turnover 5,000
Flat brokerage 25
Stamped duty/charges on delivery: 0.01% 0.50
Securities transaction tax on delivery: 0.1% on turnover 5
Turnover tax/transaction charges: 0.0035% on turnover 0.18
Service tax: 14% on brokerage 3.5
Service tax: 14% on turn over/transaction charges 0.02
Swachh Bharat Cess: 0.50 % on brokerage and turn over/transaction charges 0.14
Krishi Kalyan Cess: 0.50 % on brokerage and turn over/transaction charges 0.14
Total charges (including brokerage) 34.48
Total payable (in case of purchases) 5,034.48
Total receivable (in case of sale) 4,965.52

 

Scenario 2 Transaction > 8,000
   
Particulars Amount (Rs.)
Total turnover 50,000
Brokerage – 30 bps (30 paise for every Rs. 100) 150
Stamped duty/charges on delivery: 0.01% 5
Securities transaction tax on delivery: 0.1% on turnover 50
Turnover tax/transaction charges: 0.0035% on turnover 1.75
Service tax: 14% on brokerage 21
Service tax: 14% on turn over/transaction charges 0.25
Swachh Bharat Cess: 0.50 % on brokerage and turn over/transaction charges 0.86
Krishi Kalyan Cess: 0.50 % on brokerage and turn over/transaction charges 0.86
Total charges (including brokerage) 229.71
Total payable (in case of purchases) 50,229.71
Total receivable (in case of sale) 49,770.30

 
DEMAT ACCOUNT MAINTENANCE  CHARGES:

The demat account annual maintenance fee is Rs. 200/- plus service tax. This fee will be waived for the FIRST YEAR, and will be charged starting from the SECOND YEAR.

Demat transaction fees of Rs 10 + taxes will charged on all demat debit transactions.

How do I transfer funds to my FundsIndia brokerage account?

a. Netbanking – An investor can use the ‘Equity Payment Gateway’ to log in to his bank account, and transfer the money to our account. This amount has to be transferred from his primary bank account (as specified in the account opening form). This is so that the transferred amount can be easily ‘tagged’ to the investor’s brokerage account. The amount will be available for buying shares within the next 30 minutes.

b. Cheque – The investor can write a check drawn in favour of ‘Wealth India Financial Services Pvt. Ltd.’. He must also mention his unique client code on the flip side of the cheque leaf. This has to be mailed to us at the following address:
Wealth India Financial Services Pvt. Ltd.,
3rd Floor, Uttam Building,
No. 38 and 39, Whites Road,
Royapettah,
Chennai – 600014
Tamil Nadu, India

This amount will be available for buying shares only on the next business day, i.e., after the amount is credited to our bank account.

c. NEFT – An investor can use NEFT to transfer funds from his investment account to our bank account. He must mention his client code in the ‘Remarks’ column of the NEFT form. The transferred amount will be available for buying shares only on the next business day.

HDFC Bank Account No. (BSE CASH) – 00820340000525
IFSC Code (RTGS/NEFT) – HDFC0000082
Account name – Wealth India Financial Services Pvt. Ltd.
Account Type – Current
Branch – Nungambakkam, Chennai

Please note that the investor will have to enter his transfer details on FundsIndia’s payment confirmation page in the following manner:

Step 1 – Enter the bank details
Step 2 – Enter the date on which the funds were transferred
Step 3 – Enter the mode of transfer, i.e., netbanking / NEFT / cheque
Step 4 – Enter the reference number if the mode of transfer is netbanking / NEFT, or the cheque number if you’ve sent us a cheque.
Step 5 – Enter the amount transferred and click ‘Confirm’.
Step 6 – Send the Bank/NEFT statement to equities@fundsindia.com

 

What is the 5-Day Margin? What are its benefits?

5-Day Margin is a leveraged trading facility. You can create positions under this product that can be squared off, or converted to delivery till T+5 days (T= Trade date) on or before the specified time. Unlike a ‘Cash’ order, you do not have to pay the full order value for 5-Day Margin orders.

You can take positions with lesser margin amount with an option to carry the position till a maximum of T+5 days. In case you do not square off or convert the position to delivery, FundsIndia will square off the trade on T+5 days at any time after 2:30 PM. This is subjected to change / review by FundsIndia from time to time.

5-Day Margin is available only with equities at FundsIndia.

Example: You buy 100 shares of ABC @ Rs. 2,500 on Monday. You have an option to square off the position, or convert to delivery till next Monday (i.e., 5 trading days). If you fail to square off the position before 2:30 PM on T+5 days (Monday), your position will be squared off by FundsIndia. However, you will be liable to pay the Mark-to-market loss arising on open positions under the 5-Day Margin on a daily basis.

To know more about our 5-Day Margin trading, please write to us at equities@fundsindia.com. Alternatively, you can call us on (0) 7667 166 166, and we’ll be happy to assist you.

What is the difference between 5-Day Margin, Intraday and Cash?

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*This is subjected to change / review by FundsIndia from time-to-time. 14% Service Tax on Brokerage (Effective June 1, 2015 ) will be applicable.

What are the timings for 5-Day Margin trading?

5-Day Margin trading can be done between 9:15 AM – 3:30 PM. However, you should square off the open position by 2:30 PM* on T+5 days.

*This is subjected to change / review by FundsIndia from time-to-time. 14% Service Tax on Brokerage (Effective June 1, 2015) will be applicable.

Which stocks are eligible for 5-Day Margin trading?

The list of securities that are eligible for 5-Day Margin trading will be displayed on the trading website, and may be subject to change / review by FundsIndia from time-to-time.

What will be the impact on the margin blocked if I/ FundsIndia square off the 5-Day Margin position?

The margin will be released after deducting the loss on square off (if any), and this limit can be utilised for trading in any other equity product.

What will be the impact on my limits if I convert a 5-Day Margin trade into delivery?

You can convert a 5-Day Margin trade into delivery only if you have adequate cash limits.

Example: You buy 100 shares of ABC at the rate of Rs. 2,250 under the 5-Day Margin. Limit utilised is say Rs. 75,000 against the total order value of Rs. 2,25,000. If you decide to take the delivery of 100 shares, you will have to transfer additional funds of Rs. 1,50,000 (Rs.2,25,000 – Rs. 75,000) to your equity account.

How do I convert my 5-Day Margin position into Cash?

You can convert open positions to delivery. You need to make sure there is sufficient money in your equity account.

I have sold some shares in cash. Can I utilise the ‘Credit For Sale’ for trading in a 5-Day Margin product?

Yes, you can utilise sales proceeds against the sale for trading in a 5-Day Margin product.

Can I short sell in a 5-Day Margin?

No, you cannot short sell in a 5-Day Margin product.

How will the interest and brokerage be charged to my account for 5-Day Margin trading?

Interest will be charged at 12 % on outstanding debit balance from the purchase date of positions taken under 5-Day Margin as below:

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Example 1: Client has bought “A” stock in a 5-Day Margin Product on Monday, and squared off the 5-Day Margin position on Tuesday. In this case, interest will be levied for 5 days starting from T+1 till the Monday of week 2.

Example 2: Client has bought “A” stock in 5-Day Margin on Wednesday, and squared off the 5-Day Margin position on Thursday. In case Monday is a trading holiday, interest will be levied for 6 days staring from Thursday till the Wednesday of week 2.

On the squared off date, if the position is taken in the same scrip, then on both the legs, delivery brokerage will be charged.

For 5-Day Margin trading, when will the realized profits / losses get credited / debited to/from my trading account?

Your profits/losses get credited / debited to / from your trading account as when the 5-Day Margin position is closed.

I have taken a position on the same scrip, but on different days. Can I square off the second order first under 5-Day Margin trading?

No. FIFO (First In First Out) method is followed for square off.

Example: Assume you have bought 100 shares of ABC on Monday, and 40 shares of ABC on Tuesday. If you want to square off 110 shares, 100 shares bought on Monday will be squared off first, after which 10 shares from the shares bought on Tuesday will be squared off.

Under 5-Day Margin trading, what happens in case of any short delivery from the exchange?

In case any short payout is received from the exchange for any particular security, and if the client has multiple open positions in the said scrip, then the position will get closed for a short quantity on FIFO (First In First Out) basis.

Under 5-Day Margin trading, when will my investment be automatically squared off?

Under 5-Day Margin trading, the investment will be automatically squared off when your investment falls below 25 per cent of the invested value.

For example, if you had invested Rs. 10,000, FundsIndia provides an additional investment of Rs. 20,000 to you under the 5-Day Margin trading system. In case your investment goes below Rs. 22,500 (25 per cent of the invested value), then the system automatically squares off your investment.

Can I apply for IPOs through FundsIndia?

No, we currently do not support IPOs on our portal due to ASBA (Application Supported by Blocked Amount) guidelines issues by SEBI.

However, you can apply for an IPO under your FundsIndia demat account, using your bank’s netbanking facility. Just login to netbanking through your registered bank account, and select the ‘apply for IPO option’.

Here, you will have to enter your FundsIndia demat account number (DP ID). You can find this through your dashboard – just login to your account and click on the ‘Equities’ box in the bottom half of the dashboard. Your DP ID will be given on the top of the new screen.

Please note : You do not need to have a demat account with the bank to be able to apply for an IPO through netbanking.

How can I open an equity trading account with FundsIndia?

You can open an equity trading account with FundsIndia in just two simple steps:

  • Enter your investor profile in our ‘Equity’ section.
  • Download your demat application form from the ‘Downloads’ section of your account, sign it, and send it to us along with your KYC documents (as mentioned in the form).

That’s it! Your equity trading account will be opened in three business days, from the day we receive your application form.

What types of equity accounts does FundsIndia offer?

FundsIndia offers two types of equity accounts to customers: a Premium Demat Account, and a Basic Services Demat Account (BSDA). Here is a quick comparison of the two accounts:

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H - Corporate fixed deposits (12)
What is a corporate fixed deposit?

A corporate (company) fixed deposit is a deposit placed by investors with a company for a fixed term. It carries a prescribed rate of interest.

How are interest payments made?

Interest on corporate fixed deposits are paid on a monthly / quarterly / half yearly / yearly / maturity basis. It is paid either through cheque, or through the Electronic Clearing System (ECS).

When is TDS deducted on the interest earned from corporate fixed deposits?

Tax Deducted at Source (TDS) is deducted if the interest earned on a corporate fixed deposit exceeds Rs. 5,000 in a financial year.

Is there any scope for the principal to appreciate?

No, at the end of the deposit period, the principal (original amount of investment) is returned to the deposit holder.

What is the maximum amount of investment that a company can accept in a corporate fixed deposit?

A Non-Banking Non-Finance Company (Manufacturing Company) can accept deposits subject to the following limits:

- Up to 10% of the aggregate of paid-up share capital, and free reserves, if the deposits are from shareholders, or are guaranteed by the directors, or
- Up to 25% of the aggregate of paid-up share capital and free reserves

A Non-Banking Finance Company can accept deposits up to the following limits:

- An equipment leasing company can accept four times of its net owned fund
- A loan or investment company can accept deposits worth up to one and half times its net owned funds

What is the difference between a fixed deposit and a cumulative deposit?

In a fixed deposit scheme, the interest is payable at specified frequencies. The scheme will be convenient for persons, like pensioners, who require periodical interest payments. In a cumulative deposit scheme, the interest is payable at the time of maturity along with the principal. These schemes are suitable for persons who do not require periodical interest payments, and are looking for money multiplier schemes.

Can an NRI invest in deposits?

Non Resident Indians (NRIs) can invest in fixed deposits with public limited companies in India in certain situations. For example, if the permission to accept deposits from NRIs was already taken by the Indian company, then the investor can invest in such a deposit without taking seeking any permission separately.

However, due to operational constraints, at this moment, FundsIndia has decided not to accept investments in corporate fixed deposits from NRIs.

What is the difference between Form 15G and Form 15H?

Form 15G is meant for Resident Individuals who are below 65 years of age. Form 15H is meant for senior citizens who are 65 years of age, or more, during that financial year.

What is Form 15G/15H? Where can I access it?

Form 15G/15H is a self declaration form that can be submitted by the depositor to avoid Tax Deduction at Source (TDS) if his interest income from corporate fixed deposits is higher than Rs. 5,000, but his total income is below the taxable limit. This form does not require any attestation, except in the case of a left hand thumb impression. In this case, the form has to be attested by a gazetted officer/bank official. Form 15G/15H can be accessed from the ‘Downloads’ section of your account.

On the submission of Form 15G/15H, will there be any query from the income tax department?

Since one copy of the Form 15G/15H is required to be sent to the income tax department, it is possible that the department may raise a query, if they deem it necessary.

What is the investment period for corporate fixed deposits?

Manufacturing companies can accept fixed deposits for a duration of 6 months to 3 years. Non Banking Finance Companies can accept deposits for a duration of 1 year to 5 years. Housing Finance Companies can accept deposits for a period of 1 year to 7 years.

I - Payments (2)
I tried to pay for an investment online using net banking. The transaction did not seem to complete successfully. However, the amount has been debited from my bank account. What happens now?

The online payment gateway for netbanking usually works without any issues. But on rare occasions, such problems may crop up. In such situations, typically, we do not receive the amount in our account to process your transaction. Hence, the money will be put back in your bank account within two business days. If this does not happen, please let us know, and we’ll follow up with your bank on your behalf.

How can I pay for my investments with FundsIndia?

Using FundsIndia, you can pay for your investments using three methods:

    1. Netbanking – To pay using net banking, you need to have your bank account registered with us. This is to adhere to the latest guidelines given to us by the Securities Exchange Board of India (SEBI). You can make new mutual fund investments with FundsIndia any time and any day, and pay for them through net banking. Here’s how you can do this:
      • Choose your investment, enter your investment amount, and add it to your preferred portfolio. You will be redirected to the ‘Select Payment Method’ screen.
      • On this screen, please select the ‘Netbanking’ option.
      • Under the field – ‘Select bank for payment’, select the bank with which you want to carry out this transaction.
      • Once you click the ‘Make Payment’ button, you will be redirected to your bank’s net banking page.
      • All you have to do is login to your bank’s online account, and complete the transaction.

      You will be redirected to the FundsIndia website, where you will receive your transaction reference number, and the status of your transaction (success/failure). We’ll make the investment in your name on the same date if the transaction has been completed before 2 PM. Otherwise, your investment will be made on the next business day.

      The above method will not be applicable if:

      • If your bank is not in the list of banks registered with us
      • If you have exceeded your daily net banking limit with a particular bank account
      • If you are using a bank account that has not been registered with us
      • If you don’t have an internet banking option with your bank
    2. NEFT – If any of the above exceptions hold true for you, then you can invest in FundsIndia through NEFT in the following manner:
      • Choose your investment, enter your investment amount, and add it to your preferred portfolio
      • In the ‘Select Payment Method’ screen, note down your FundsIndia transaction reference ID, and our bank details
      • Under the option ‘Select Payment Mode’, choose ‘NEFT/RTGS’
      • Add the name of the accountholder (as with the bank), and select the bank with which you’d like to initiate this transaction. In case your bank is not listed, select ‘Others’ and fill in your bank’s name.
      • Once you click ‘Confirm’, your investment process with FundsIndia will be partially completed. You must transfer the money from your account to us (our bank details will be provided on the transaction screen for this process) within the next two days by either logging into your bank account separately and transferring the money to FundsIndia’s bank account (third-party transfer), or by visiting your local bank branch and transferring the money to us via NEFT.

We’ll make the investments in your name as soon as we receive the funds from you.

  • Bank mandate – Alternatively, you can opt to pay for your investments using your bank mandate through the following procedure:
    • Choose your investment, enter your investment amount, and add it to your preferred portfolio
    • On the ‘Select payment method’ screen, choose ‘Bank mandate’
    • Select the bank mandate with which you want to carry out this transaction
    • Once you click ‘Confirm’, the funds will be automatically debited from your account

    We’ll pay for your investments as soon as we receive the funds from you.

 

J - Transfers (4)
I have transferred a fund to my FundsIndia account. It is currently showing as an offline holding. What does that mean?

When we process a fund transfer from an externally held account to your FundsIndia account, the transfer takes place in two steps. The first step is to change the broker code from the current code to FundsIndia’s code (ARN 69583). After that, we change the fund from the offline mode to the online mode. When a fund shows up as an offline holding in your account, it means that the first step has been completed, and the second step is ongoing. During this time, we’ll be able to show you the holding and the transactions on it in your account. However, any activity on it needs to happen with a paper-based request (letters), and cannot happen online. Once the fund moves to the ‘online’ mode, all transactions can happen in an online manner.

I have transferred a fund to my FundsIndia account. It is currently offline. How can I redeem this fund if I want to?

To redeem the offline fund you had transferred to your FundsIndia account, please follow the given steps:

  1. Log in to your FundsIndia account
  2. Click on ‘Invest’ from the top menu of the page
  3. In the ensuing screen, click on ‘Redeem’, and select the ‘Redemption’ option
  4. Select the name of the investor who holds the funds in your account, and choose the funds you would like to redeem
  5. Once you are done, the system will generate a letter of redemption for you. You can access this by going to the ‘Downloads’ section of your account.
  6. Please print this letter, sign it, and send it to us at the following address:
    Wealth India Financial Services Pvt. Ltd.,
    3rd Floor, Uttam Building,
    No. 38 and 39,
    Whites Road,
    Royapettah,
    Chennai – 600014

Once we receive your letter, we will process your request. Your offline funds will be transferred to your account within 1-2 business weeks (for most funds).

I have some mutual fund investments through another online channel. How do I transfer them to FundsIndia?

To transfer a mutual fund holding that is currently being held through another online channel, you would first need to make it a ‘Direct’ holding. Only your current online channel can help you do this. Please contact the representatives of your current online broker, and request them to make your mutual fund holdings ‘Direct’. After that is done, you can log in to your FundsIndia account, and follow the ‘Easy Transfer’ process.

I am planning to transfer some folios to my FundsIndia account. Some of them have active SIPs. What will happen to them after they are transferred?

You can transfer your mutual fund investments from outside FundsIndia to your FundsIndia account to consolidate your holdings. Please note that these outside folios must not have an active SIP running, and should be offline (not through another online channel) folios. When a folio with an active SIP gets transferred to FundsIndia, the SIP will be stopped by the AMC. The investor would need to restart the SIP via FundsIndia once the holding gets transferred to his account.

K - Miscellaneous (4)
I filled my KYC application form, sent it to you, and it was processed. However, when I download my investment statement from AMCs, it says that my KYC is not completed. Why is this happening?

It is alright if AMC records are showing that you are non-KYC compliant at this time. The way this works is that Karvy or CAMS receive all KYC application forms from online platforms like us, and process investments without any issue. They store all the applications as ‘KYC (non-compliant)’ initially. After that, periodically, Karvy and CAMS check with the Income Tax department (to match an investor’s name and PAN details), as well as CVL India to check the KYC status, after which they update their database in mass every month, or so.

The key thing to note is that this is not an official indication that you are not KYC compliant. CVL India’s record is the official record. So, you need not worry if your KYC information in AMC records is not right.

Which investor’s bank account will be used when I set up a joint investor account?

The primary investor’s bank account will be used as the default bank account for the joint investor account.

How many investors can a joint account contain?

A maximum of three investors can be added to form a joint investor account with FundsIndia.

For a joint investor account, should all the investors have completed their registration with FundsIndia?

Yes, in order to invest through a joint FundsIndia investor account, all the investors in that account need to complete their online registration, get their KYC registration done, and submit their supporting documents to FundsIndia.

L - Insurance (4)
What insurance services does FundsIndia.com offer?

FundsIndia.com offers e-Insurance repository services to customers. This service can be used to:

  • Consolidate all insurance forms and reports in one convenient online location
  • Maintain copies of insurance documents online, enabling safety, as there will be zero risk of loss or damage
  • Make changes and revisions in the insurance policy (address and contact details) in a quick and easy manner

This service is governed by the Insurance Regulatory and Development Authority (IRDA) of India. FundsIndia is an Authorised Person (AP) with the Central Insurance Repository Limited (CIRL) for insurance repository services. Anyone with an insurance policy can avail the benefits of this service for FREE, without any account opening or transaction charges. FundsIndia’s e-Insurance Repository service is currently available only for life insurance policies.

How can one avail FundsIndia’s e-Insurance repository services?

You need to open an e-Insurance Account (eIA) with FundsIndia to use the e-Insurance Repository service. With this account, you can access your insurance portfolio, maintain it and keep track of it in a few clicks. You can click here to download your e-Insurance Account Opening Form.

Besides the account-opening form, you’ll have to submit a passport size photograph, your cancelled cheque leaf, and copies of your ID proof, address proof, Date of Birth proof, and PAN card.

How many days does it take to open an e-Insurance Account?

When you send us your e-Insurance account-opening form, along with the supporting documents, you will receive an SMS confirming their receipt. Your application will then be sent to the Central Insurance Repository Limited (CIRL) for processing. Once it is processed, you will receive a welcome kit that will contain the credentials to your account. This process usually takes a maximum of 30 business days.

How many days does it take to credit a policy to the e-Insurance Account?

Crediting a policy to your e-Insurance Account takes a maximum of 30 business days. Once this process is completed, you will be notified immediately via an email and SMS.

M - Our Offerings (13)
What is a Ready-to-go portfolio?

This is a ready-made set of mutual funds to get started on investing. The portfolios are tailored based on objectives such as time-frame or risk level. The setup process is quick and simple, and you can get going in less than 5 minutes.

Who designs FundsIndia’s Ready-to-go portfolios?

FundsIndia has a dedicated Mutual Fund Research Desk. These portfolios are a result of our Research team’s extensive analysis of the mutual fund universe, and also of our robust technology.

How can I invest in FundsIndia’s Ready-to-go portfolios?

To invest in our Ready-to-go portfolios, you need to:
1. Login to your FundsIndia account
2. Select ‘Plan’ from the top menu, and then ‘Ready-to-go Portfolios’
3. Select a portfolio that suits your objective
4. Enter the amount of your choice (lump sum / SIP), and voilà! You’re done!

What kind of returns can I expect from your Ready-to-go Portfolios?

Mutual fund investments do not offer guaranteed returns. Returns will be in accordance with the performance of the selected mutual funds, and the overall market.

Can I change individual funds in my Ready-to-go portfolio at the time of investment?

No, you cannot make any changes to the funds in a Ready-to-go portfolio.

Will FundsIndia let me know when I have to change my Ready-to-go portfolio?

FundsIndia’s Ready-to-go portfolios are pre-packaged. They need to be monitored over regular intervals by you. We can help you in doing this. You can get in touch with our expert investment advisors over phone, email and chat for assistance with your Ready-to-go portfolios.

Is there a minimum investment amount in a Ready-to-go portfolio?

The minimum amount of investment is Rs. 5,000 per month through a Systematic Investment Plan (SIP). The minimum amount for one-time investment varies from Rs. 10,000 to Rs. 25,000, depending on the portfolio you select. Please check the investment page of your chosen Ready-to-go portfolio to find out the minimum amount of investment.

What is FundsIndia’s New India Portfolio?

The New India Portfolio is an exclusive offering of FundsIndia.com. It has been specifically designed to take advantage of the growth opportunities presented by the changing economic scenario in India. It is different from our Ready-to-go portfolios in two ways:

1. The performance of the New India Portfolio will be closely monitored by our Mutual Fund Research Desk
2. Changes in asset allocation, or funds, will be suggested to investors (if required), and this can be implemented in just the click of a button

Who has designed the New India Portfolio?

FundsIndia has a dedicated Mutual Fund Research Desk. This portfolio is a result of our Research team’s extensive analysis of the mutual fund universe, and also of our robust technology.

How can I invest in the New India Portfolio?

To invest in the New India Portfolio:

1. Login to your FundsIndia account
2. Select ‘Plan’ from the top menu, and then ‘New India Portfolio’
3. Enter the amount of your choice (lump sum / SIP), and voilà! You’re done!

What kind of returns can I expect from the New India Portfolio?

Mutual fund investments do not offer guaranteed returns. Returns will be in accordance with the performance of the selected mutual funds, and the overall market.

Will FundsIndia let me know if I have to take any action on my New India Portfolio?

The New India Portfolio will not be reviewed periodically. However, since this portfolio has been designed to take advantage of the changing economic conditions of India, changes may be made, as and when required, according to the changes in economic outlook. These changes will be communicated to investors immediately.

Is there a minimum investment amount in the New India Portfolio?

The minimum amount of investment in the New India Portfolio is Rs. 5,000 per month through a Systematic Investment Plan (SIP). The minimum investment amount for a one-time investment is Rs. 25,000.

N - Bank Mandates (8)
What is a bank mandate?

A bank mandate is an authorisation you give to FundsIndia to debit your bank account for monthly investments, as well as other payments. The mandate is sent by FundsIndia to your bank for registration on your behalf. Once your mandate is registered with your bank, the bank will allow FundsIndia to withdraw the amount of your investments automatically every month. You will only need to authorise us at the time of setting up your SIP. It will also enable FundsIndia to collect money from your account when you make a one-time payment using your mandate.

Why is a bank mandate required?

A bank mandate is required for monthly payments for investments through Systematic Investment Plans (SIPs). The mandate you provide us allows us to debit your bank account on your behalf towards SIP instalments. Thus, you will not need to make payments manually every month towards your investments.

Do I need a separate mandate for every SIP?

No. You need to provide just one mandate for all your SIPs. As long as your SIP amount in any single day is lower than your specified limit in the mandate, just one mandate will be sufficient for all your SIPs.

What is the transfer limit mentioned in the bank mandate?

The transfer limit is the maximum amount that FundsIndia can withdraw on your behalf in a single day. If you set up an SIP or make a transaction using that mandate such that the amount exceeds the limit, the transaction will be rejected.

What is ECS?

An ECS or Electronic Clearing System is a method of transaction that is generally used by organisations for bulk payments and repetitive transactions. ECS is an older system which is now being replaced by NACH (National Automated Clearing House). ECS did not cover the entire country, and involved paperwork for registration and payment which led to delays.

What is NACH?

The Reserve Bank of India (RBI) has set up a nodal authority for handling all electronic payments in our banking system. This authority is known as the NPCI (National Payments Corporation of India). NPCI has set up a new mandate process for handling high volume regular transactions. This mandate process is known as NACH, or the National Automated Clearing House system. This system is now all set to replace the ECS in the future.

Why has FundsIndia moved to NACH?

The NACH system offers electronic bulk payment facilities across the country. The process of registering mandates is faster, and the processing time for payments is lower as compared to ECS. Payments are processed within two days, unlike seven days for ECS, which allows us to offer lump sum payments through mandates. It is also likely that in the future, ECS will be replaced by NACH. Hence, Fundsindia has moved to the NACH system.

How do investors benefit from NACH mandates?

There are multiple benefits for an investor under the NACH system. Apart from the simple registration process, and faster processing of payments, the NACH system also allows for one-time payments. Thus, an investor can make payments for his purchases using his mandates, without going through the payment gateway process of internet banking.